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4.9

Based on 824 reviews

Road Haugs Moving & Storage

4.9

Maria Elaine Shea

1774907732

Jake Feimster

1774906538

Second time moving with Road Haugs; Cameron, Damien and George were great!

Georgia Ringle

1774896331

James Hall

1774880717

Hybrid move from Charlotte to Raleigh with a lot of furniture and too many boxes of clothes, etc. They were great! Wrapping and protecting the furniture on pickup was superb and they made every effort to put things exactly where we wanted on the delivery end. No damage that we've found, and the crew was very pleasant to work with. Would use again.

Chelsea Faulling

1774741476

Road Haugs just finished a big move for us and me and my husband were floored with the service and haven't been able to stop talking about what incredible work everyone did! We utilized both their packing and moving services. Gabe and Brian (our packers) were a couple of the most efficient, thorough, kind and communicative people we've worked with! They had our home fully packed and ready for the moving team in about a day. The next day, Alejandro and his team of 3 movers came and had our home fully loaded on a truck by lunch time, and carefully unloaded in our new home by dinner! The whole team was incredibly professional, kind and considerate through the whole process, even when our move turned out to be larger than originally estimated. Road Haugs will always be our recommendation when someone is looking for packing and/or moving services!

Daphyne Madison

1774726375

Reliable, professional and punctual! Applause to Joe and Al for the way they moved our possessions from Pineville NC to Charleston SC. Such a hard working crew!

James & Deb Hall

1774660575

Completely pleased with the move, from the estimate to the specific pre-move instructions, and then the move itself. The crew was very careful with all of our furniture, etc, and worked very quickly and efficiently. Way faster than I would've guessed, and only two men did the unloading when I would've thought it was a four person job. Superb - would highly recommend.

Carol Ann Forgas

1774544886

Christopher Lemmetti

1774456195

Cameron and Damien did an excellent job. Showed up with good attitudes, professionalism, and great communication. Completed a large move into a new home on schedule despite some challenges. 10/10 would recommend.

Sally Lucas

1774362206

Bruce is the man!!!! I called him on a Wednesday to have 2 huge 800 pound machines moved. By Friday Matt and his helper had amazingly moved these things for us down steps with ease and professional talent. Bruce is so good at logistics and getting things done for you with a personal touch. The best in the business....Thank you guys.

Heather Ayala

1774275391

Professional, friendly, and hardworking crew. They moved our piano and organ as well as other heavy items.

Neil Harris

1773915601

Road Haugs handled the “white glove” delivery service for furniture I ordered through Article, but my experience was far from white glove.Following delivery, I discovered damage to my exterior entry step that was not reasonably visible during the delivery itself. I reported this the very next day. The damage is a splintered section of the step with material broken off (photo included), which is consistent with impact from moving heavy furniture across that exact entry path.It’s also worth noting that these steps are covered and not heavily exposed to the elements, which makes the explanation of general wear or weather-related deterioration unlikely. This was a localized break, not gradual wear.Road Haugs denied the claim, stating there was “no proof” and attributing it to age or exposure. However, the physical damage and timing tell a different story.In their response here, they rely heavily on the fact that no damage was noted at the time of delivery. What they do not address is that this type of damage is not always immediately visible during a delivery and was reported promptly upon discovery.They also state that I did not report damage to the dresser. That is incorrect. I reported both the dresser damage and the step damage directly to Article (the retailer), who immediately issued a replacement for the dresser and advised that the property damage claim would be handled through Road Haugs. So the issue was reported—it just followed the process I was instructed to use.I attempted to resolve this directly, but the company has taken a firm position of denying responsibility despite the physical evidence and timing. At this point, the issue appears to be less about what happened and more about avoiding responsibility for it.Based on this experience, I would be cautious when using this company if you are concerned about potential property damage and how claims are handled.

Kati High

1773672615

If I could give more stars - I would!First - let's talk about how professional everyone was. They were all so kind and the crew that helped with the move was amazing! From Bruce who came out to quote me, the office personnel and Matt and his amazing crew.Second - The move we were originally quoted for was massive and a very quick turn around. Bruce was so nice. He understood exactly what was needed and even understood my crazy when I spoke about the *very* specific way we were going to have to move things out and transport to two separate locations. (large scale commercial equipment, small office items and everything in between)Third - Things changed in a BIG way and literally in a matter of hours. I had to call Bruce and cross my fingers that he could get me a crew. He worked some kind of magic and was able to get me a crew and the truck I needed. He didn't just send one or two guys either. They sent a crew of 5...Fourth - This crew was like magic. Seriously, they worked so well together and were so efficient. Matt and his guys were a godsend! They treated our large scale stuff with such care. Everything was wrapped and packed so the equipment arrived safely.I cannot recommend these guys enough. They made a very stressful time so much easier and took a huge weight off the shoulders of my crew and I.Bruce, Matt and Crew - Keep up the amazing work and thank you for everything you did!

Stacy Scruggs

1773403816

We could not have asked for a better moving experience than what we had with Road Haugs. They were extremely professional, kind, and handled all of our items with care.

Amanda Britton

1773105642

Smooth and easy from start to finish! Thanks!

Emily Johnson

1772831437

George Malcom and Ray were fantastic moving my daughter into her first apartment. They were professional, personable and very careful with all of her furniture and belongings. I will definitely use them again!

Wendy

1772811545

From my first call to them, Ryan, to the movers who came to unpack 2 containers that I had moved up from Florida, they did an awesome job! So friendly and my things were stacked perfectly. They were so careful to put lights things on top etc. I highly recommend them. I will definitely be using them again in the near future!!

Buck Keeter

1772397014

I had one huge piece of furniture (family heirloom) that we needed moved. We had two days to have it moved, and Road Haugs was able to accommodate us. Matt and Eddie, the movers, were awesome. They had to disassemble a sliding glass door to get it out of the pool house and then reassemble the door. They were on time and communication from Shannon was excellent. Road Haugs is the best moving company I have ever dealt with, and this is coming from a former mover. I will only deal with them from now on. I’d give them 10 stars if the app would let me. Thank you, Matt, Eddie, Shannon, Bruce, and all of the Road Haugs team. Top notch experience.

Shawn Carter

1772039845

Amazing and helpful from quote to actual move i had to postpone do to new apptment not being ready they were so nice about that and the men who came to do the move were true proffeinals .blankets wrapped well and my job was not easy 3rd floor move even my wife was happy and truly loved the service

Michael Lehtinen

1771865531

I have employed Road Haugs for several piano moves, and have been pleased each time. Highly recommended!

john c

1771614989

Great Job! Great people! They wrapped everything! They were on time and fast workers. We will use again!

Cindy Carroll

1771519180

Road Haug was very efficient and handled our move with great care. We were amazed at how quickly they were able to pack up our 2800 sf home. All of the movers were very kind. We added 2 extra stops and they managed that expertly. I would highly recommend this company and would use again if ever needed!

Matthew Fry

1771360315

We needed a last-minute office move, and the Road Haugs team was incredibly responsive and accommodating to make it happen. The move went super smoothly as well!

Siege

1771252042

Broke several item and a dresser that is very sentimental and not replaceable in any way shape or form and was not gentle with the the boxes and did a treatable job at stacking the box to the points that they were stacking heavy stuff on top and crushing boxes and totes

BBC- 2018

1770410615

Good group. Virtuous people, good service. I used them twice. Definitely recommend them.

merle johnson

1768612707

Thomas Poole

1768435802

'Bruce was professional, easy to work with, and took the time to make sure everything was understood. He kept us informed, answered all questions, and made the whole experience smooth and stress-free.”

Teresa Odom

1768430593

Today I had the opportunity to use this company, and I can honestly say they are one of the best companies I have ever worked with.From my very first call, Shannon was wonderful. She was responsive, knowledgeable, and quickly returned my call with a quote. She worked with me to get everything scheduled smoothly, which immediately put me at ease.On moving day, the crew was exceptional. They took great care to protect my floors and furniture and worked efficiently without wasting any time. This was not a simple move—it involved an estate and required furniture to be relocated to three different areas. Matt listened carefully to all of my instructions, and he and Jake executed everything perfectly without missing a detail.What truly stood out was their flexibility and attitude. Additional items came up while they were on site, and they handled the changes quickly and professionally—without a hint of frustration. That level of patience and willingness to help meant more than I can say.During an incredibly stressful time, this team made everything easier. I can’t praise them enough. I will absolutely recommend them to my neighbors and would not hesitate to use them again in the future.Sincerely,Teresa Odom

Danielle Price

1768424533

We have always had a great experience using Road Haugs! Bruce was so helpful in coordinating our moving process and answering all of our questions. Highly recommend!

Caleb Price

1768420734

Bruce provided outstanding customer service. He explained everything from start to finish and stayed in touch the entire time. 10/10 recommend trusting Bruce at Road Haugs.

G B

1768419730

The BEST moving company in Charlotte! Bruce was super helpful in providing excellent customer service! He explained the process start to finish, and was very communicative throughout the whole move. They were very careful with my furniture and nothing was damaged! I will definitely recommend them to my friends and family!

Jennifer Reece

1767623546

We had a very good moving experience. The men were polite and worked as fast as possible. No real issues and would suggest them to others.

Hearing Healthcare Centers

1766759897

Great company to work with! The crew was great! On time, no problems and on budget! Highly recommend them.

Shacquel

1766434302

Outstanding!AmazingQuick!Kind!Truly, I am so happy that I chose Road Haugs to move me to my new home. Working with Bruce and Shannon prior to the move. They both were quickly responsive to my texts, calls, and emails. Also, they were flexible when I needed to change the move date. As a whole, Road Haugs was accommodating and helped reduce the stress of making this move after 17-1/2 years in one place.George, Sean (sp?), Danny, and Adonai were fantastic! What a kind, competent, strong, and fast-working team! The level of professionalism and focus demonstrated by the four movers was impressive and much appreciated. George was so helpful -- explaining everything each step of the way. The way he packed that truck showed that he was a master of geometry and physics in another life.Moving from one home to another is a tremendous, time-consuming, and stressful project. Admittedly, I did not do a good job of estimating how many items I had to move, so the moving team had to adjust on the fly. Working with them, Shannon, and Bruce was enjoyable overall, and I will choose Road Haugs to move again if that day comes.The Road Haugs team made the move enjoyable and even funny at times. The entire team showed my mother so much respect and compassion. Sean also showed much love to my dog, Bandit! I was touched by all demonstrations of care to my family and friends.For now, I am beginning to enjoy my new space after being moved by four incredibly kind people. Thank you, George, Sean, Danny, and Adonai! Thank you, Road Haugs!

Scott Carpenter

1765469724

Wes Gunn

1765414625

The package arrived as planned in great condition. They were easy to get in touch with during the process and answered questions quickly. George and Malcom were great.

Stephen Murch

1765389235

Professional and kind. Respectful of homeowners house, as not to damage flooring or walls while getting items inside home. Would use again for deliveries.

Suraiya Khan

1762914201

the movers were efficient and careful with all my stuff. customer serive was friendly and helpful with all my questions. very happy with my experience with this company and i would definitely book with them again :)

Stephen Hutter

1762290826

They delivered a mattress and took the old one away. They did a great job and called when they were on their way.

Jamie Smith

1762284258

George and Malcolm did a great job communicating about a delivery. They were quick and friendly.

Jillian Tober

1762039315

George and Eli were amazing. They made such a stressful day stress free. I couldn’t recommend more!!!

Coni Hinds

1761945174

We’ve had to move 20 times and this time everything had gone wrong. Then work told us they were handing us off to a third party. I almost cried because I needed it done asap. All I can say is I am SO glad they did!!! They called and set up Road Haugs to do our move. George, Malcom, and Eli showed up on time, had excellent communication and were extremely professional and went above and beyond. They loaded our large storage unit and moved to different city unit. And fast isn’t even the right word. They are hard workers and professional. They cared and wrapped important things and moved my baby grand with great care. I could not be HAPPIER. Truly glad these men were here to help us (and on Halloween, was a little disappointed in the lack of costumes lol) I’d give more than 5 stars if possible. Thank You for all of your hard work.

Denise Calabrese

1761601029

George and Eli were great!

Katly Hong

1761589765

Communicative pre-delivery, considerate of weather and gentle with package. Glad they were the service to bring furniture our way!

Amanda Patterson

1761585854

George and Eli were a huge help and went above and beyond with our refrigerator delivery! They were polite and professional and extremely helpful. Highly recommend!

Celeste DiBenedetto

1761573552

George and Eli were punctual, professional and fast! They built and installed a statement piece headboard. It looks gorgeous and I was even more excited when they took the giant box it came in with them when they left! True white glove service. Thanks again, George & Eli!

Leza Tober

1761441122

George, Malcom and Eli arrived to our homes exactly as promised and helped us complete the most extensive move of our lives. 30 years of our most loved possessions were moved with diligent care and professionalism. We have enjoyed working with the crew more than once with moving my piano several months ago and have already scheduled my daughter’s move with them. I highly recommend this team for all of your moving needs!!!! If we could give 10 stars, we would. Thank you for being my rock, one box at a time! ❤️🙏

Jim Pinto

1761431965

Exceptional service. Very careful with our items👍. Professional. You’re in good hands.Would use again and again.

Carl S

1761242053

I had a piano moved. They were fast professional careful and fairly priced.

Bob Wiley

1761213199

Brandt Talomie

1760724031

George and Malcom were great.

Neil Dello Stritto

1760618549

Very professional. They keep everything clean and organized. They work quick and efficient.

Eddie Chin

1760380655

Excellent experience. The team was very professional through the entire process.They were personable accommodating friendly and worked quickly. I would highly recommend them! George and Adrain are both excellent employees!!!

Yeon

1760116070

George and Malcom were great: efficient, careful and good to work with. Overall price is also reasonable. I would recommend Road Haugs!

Christa Franse

1760026116

Very professional, got right to work and took great care of our furniture.

Southern Park Music School

1759870067

Greg Johnson

1759780434

Fantastic job by George and Malcom

Michael Frank

1759773500

George and Malcom were outstanding. Timely, professional, efficient and friendly. The company made scheduling easy and ensured prompt service.

David Marmolejos

1759753606

Efficient, polite, and easy service!

Jason Rowell

1759520577

George an Malcolm were awesome! They pulled up to our old house on time, worked diligently, brought our furniture to our new home and put every piece in its place. Very professionally crew. I would recommend to anyone! Prices are on point as well! Thank You Road Haugs for the stress free move!!! When we need movers again, you are our company! Many Thanks. I highly Recommend!

Prestige Imaging

1759520265

George and Malcom were incredibly knowledgeable and detail-oriented when delivering my furniture. They communicated clearly and efficiently throughout the entire process. I truly appreciate how they went above and beyond with packing, placing, and reassembling my furniture. I can’t say enough positive things about their work — I hope the company and their boss know what valuable assets they are.

Mark

1759502750

A++++. On time, worked efficiently, and friendly. Highly recommend

alyssa m

1759431881

Eli and Adrian were great! Service was fast and efficient.

Tyler Cook

1759430696

George and Malcom at Road Haugs are the BEST!! Moving is always so stressful and these guys were there to make life easier. Huge shout out to Road Haugs, George and Malcom. Highly recommended!!

Laura Brubaker

1759409329

Matt Bailey

1758997098

George and Malcolm were fantastic! They delivered four chairs and a couch to my third-floor apartment today and made the whole process so smooth. They were right on time, carried everything up quickly and carefully, and even went above and beyond by hauling away all of the packaging — plus some extra trash I had left over from a previous delivery. Couldn’t ask for better service. Highly recommend!

Missy Merritt

1758988590

George and Malcolm picked up a stove from me today and they were AWESOME!! We had our new stove sitting in the foyer on a dolly and they offered to move it to the kitchen for me before they left! Both of them were very professional and very polite. I would highly recommend them if you need this service!

Lyncoya Simpson

1758883571

Road Haugs, are a great company to work with when you need household items moved and stored. Matt & Jake were awesome.

Spencer Shores

1758757942

George and Malcom moved a ton of my furniture and boxes of my belongings efficiently and with ease. They were both very friendly and were able to answer all the questions I had. Such a seamless process from the two of them!

Tricia Hutchinson

1758589330

They did a great job moving my upright piano! Thank you!

Terri Scott

1758399589

We hired Road Haugs for a small moving project. We had George, Malcolm and Raymond. They were above and beyond better than any moving company we have ever used. That says a lot since during our married life, we have moved over 17 times. All three guys were kind, and eager to help in anyway needed. They kept reminding me that I didn’t need to try to help. They definitely didn’t need help. They were efficient, careful and very impressive. I would highly recommend them for any of your moving needs, big or small.

Michael Klobucar

1758122452

George and Malcom were professional and kind. They handled the furniture with care and even assembled it for us!

Jordan Chaffiotte

1758032967

George and Malcom did a great job!

Benjamin Gardner

1757796343

Top service. On time, worked efficiently and took care of everything. They treated our house the way they would treat their own.George, Adrian and Malcom were the best movers I’ve had.

Carla Hudgins

1757636679

George and Malcolm were exceptional Careful Very Competent strong fast in moving For my elderly mother’s Furniture. My mom thought they were so cute. Ty boys.

L Jean Camp

1757516431

I recently moved and used United Regions.I am so sorry I did not use Road Hoags. I called them to move the appliances - which were in the garage - into the kitchen. Despite this being a small move they were responsive and their customer service was excellent. They were extremely careful with my appliances. They were gracious about my anxious recently adopted shelter dog. I absolutely will call them for any future move.Their price was fair and did not change.If you are moving, you will be pleased to have used Road Haugs and sad if you do not.

Courtney McGee

1757377737

George, Malcom, and Eli were AMAZING! Absolutely excellent! I literally can’t say enough great things about them. Timely, efficient, communicative, hard working! They went above and beyond my expectations.

Anthony Carpenter

1757348540

I had an unusual move we needed to unload two large storage units, part of the move would go to my home in Indian land and the remainder to Ocean Isle beach. It went flawlessly I will recommend Road Haugs Moving to all my family and friends.

David Payseur

1757342575

Seamless move. Excellent service. So friendly. Price reasonable.

Timothy Mahler

1757188246

I was overall pleased with the move, despite 2 minor damages. I had learned of RH from the Charlotte Steinway Piano dealer and RH indicated they could handle the full furniture move, not just the Baby Grand Piano. I found Matt, Jake, Carlos, Kim all to be very hard working, conscientious and professional. They wereon-time, efficient and worked very well as a team and were able to get the job done in one day, despite the # of large items and large home we were leaving. I would use them again if needed. Thank You Road Haugs ! THM 9/6/25

Daniel Mccurry

1757185793

George, Malcolm and Eli did an awesome job. Great communication, polite and prompt! Great job fellows

Kara Kilby

1756947858

I called Road Haugs about my upcoming move and even though I didn’t end up going with them due to costs, I wanted to highlight my customer service experience with Bruce. He explained all of the costs upfront and sent over the estimated quote in a matter of minutes. He also followed up with me and asked if I had any questions. He definitely made the process less stressful!

Greg Tomberlin

1756853345

These people at Road Haugs are PROFESSIONAL! Bruce, Shannon, Nick, Matt and his crew were all a pleasure to deal with.If you're planning a move, you'll be wasting time to talk to anyone else than Road Haugs.

Majdolein Nazal

1756577651

Excellent team work very friendly on time

Carole Berger

1756561160

Prompt, courteous and careful. Eli, Ray and Adrian did a great job and i would happily use them again. Communication with the company was quick and easy

Stephanie Rhodes

1756480743

Eli and Raymond were extremely personable and efficient.

Cheryl C. Dillard

1756416054

George, Malcolm, and Raymond did a fantastic job with our move today. Professional, kind, and personable. We would give them 20 stars if we could. Road Haugs for the win!

Suzanne Loftis

1756402728

Road Haugs was scheduled by NordicTrack to deliver our new treadmill. Not only were Eli and Adrian friendly, polite, & professional, but they also went the extra mile to help me by delivering the treadmill through my backyard and into my basement. Highly recommend!

Armida Parala-Metz

1755953558

Stephanie Baisey

1755952225

Eli and Adrain did a wonderful job with delivery. On-time and professional. Thank you!

Mindee Derr

1755882790

Eli and Adrain were respectful and professional! Thank you!

Jake Thakur

1755825565

George and Malcom were great at helping me move three pianos

Jessica Parrish

1755715856

⭐️⭐️⭐️⭐️⭐️Eli and Ray were fantastic! They arrived right on time, were extremely polite, and had our treadmill delivered and assembled in no time. The whole process was smooth and stress-free thanks to their professionalism and efficiency. Highly recommend them!

Susan James

1755653349

If I could give them more stars I would.The entire team is outstanding. Going above and beyond expectations. Thank you George and Malcolm!And to the other team, Eli and Raymond!Great job👏🏻👏🏻👏🏻👏🏻

Rick Calloway

1755621595

Austin Pearson

1755341392

We hired this company to move an antique 1930s piano for us. Not only were they extremely nice and great to talk to, they also did an even better job than we could’ve hoped for. The price was very fair, they were able to perfectly stick to estimated time frame, the dispatcher and movers were all wonderful with communication, and they took extreme care in protecting the piano and transporting it. This was the best experience I’ve her had with any moving company and I’ll never use a different company again.

Randy Young

1755293291

Shaq and King delivered and assembled our new treadmill. The process was seamless. They were on time , friendly, and knew what they were doing. I highly recommend them!

David Eddy

1755200410

First, great guys. These guys put the “Pro” in professional movers. No messing around, had a plan to get everything in and unwrapped. They were careful and worked great as a team. Loved these guys! If you are hesitating about hiring them vs someone else, book them. You will not regret it.

Dave Watson

1755189288

Eli & Adrian was very communicative & punctual with the delivery & assembly,

Keila Toledo

1755092929

Great and smooth experience moving our baby grand piano. Timely and professional service.

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